Which of the following is NOT a cause for a formal complaint to be dismissed?

The correct choice reflects the understanding that the terminology used in a complaint, while important for clarity and communication, does not typically serve as a grounds for a formal complaint to be dismissed. Formal complaints are assessed primarily based on their merits and the substance of the allegations presented. The goal is to ensure that all complaints are heard and evaluated based on the facts and evidence rather than solely on how the complaint is articulated.

In contrast, the other factors listed can lead to dismissal due to their procedural implications. Lack of substantial evidence means that there isn’t enough proof to support the claims made, making it difficult for the complaint to proceed. Similarly, failure to adhere to required time limits can prevent a complaint from being considered, as many processes have strict deadlines for filing. Lastly, an inability to provide witness statements can hinder the complaint’s credibility or viability, as such testimonies can be critical in supporting the claims being made. Therefore, terminology may affect the clarity or professionalism of the complaint, but it does not inherently affect the validity or potential for investigation of the complaint itself.